What is Red Clay Renovations and what does their business involve?

  

I need a short, 3-5 paragraph (roughly one page) paper written in APA style with at least 3 sources, properly cited. I appreciate any help on this! All documents are attached.
UNIVERSITY OF MARYLAND UNIVERSITY COLLEGE
Red Clay Renovations
A case study for CSIA 413
Valorie J. King, PhD
3/30/2016
Copyright 2016 by University of Maryland University College. All Rights Reserved.
CSIA 413: Cybersecurity Policy, Plans, and Programs
Table of Contents
Company Overview ……………………………………………………………………………………………………………………… 1
Corporate Governance & Management ……………………………………………………………………………………… 1
Operations ……………………………………………………………………………………………………………………………… 4
Acquisitions …………………………………………………………………………………………………………………………….. 4
Legal and Regulatory Environment …………………………………………………………………………………………….. 5
Policy System ………………………………………………………………………………………………………………………….. 6
Risk Management & Reporting ………………………………………………………………………………………………….. 6
IT Security Management …………………………………………………………………………………………………………… 7
Information Technology Infrastructure ………………………………………………………………………………………….. 8
Enterprise Architecture…………………………………………………………………………………………………………….. 8
Operations Center IT Architecture……………………………………………………………………………………………… 9
Field Office IT Architecture ……………………………………………………………………………………………………… 10
System Interconnections ………………………………………………………………………………………………………… 11
Tables
Table 1. Key Personnel Roster ………………………………………………………………………………………………………. 3
Table 2. Red Clay Renovations Office Locations & Contact Information ……………………………………………… 4
Figures
Figure 1. Red Clay Renovations Organization Chart …………………………………………………………………………. 2
Figure 2. Overview for Enterprise IT Infrastructure ………………………………………………………………………….. 9
Figure 3. IT Architecture for Operations Center ………………………………………………………………………………. 9
i
Company Overview
Red Clay Renovations is an internationally recognized, awarding winning firm that specializes in the
renovation and rehabilitation of residential buildings and dwellings. The company specializes in updating
homes using smart home and Internet of Things technologies while maintaining period correct
architectural characteristics. The companys primary line of business is Home Remodeling Services
(NAICS 236118).
Corporate Governance & Management
Red Clay Renovations was incorporated in the State of Delaware in 1991 and is privately held. (Its stock
is not publicly traded on a stock exchange.)The company maintains a legal presence (Corporate
Headquarters) in Delaware to satisfy laws relating to its status as a Delaware corporation. The company
has a five member Board of Directors (BoD). The Chief Executive Officer (CEO) and Chief Financial Officer
(CFO) each own 25% of the corporations stock; both serve on the BoD. The CEO is the chair person for
the BoD. The three additional members of the BoD are elected from the remaining stock holders and
each serve for a three year term. The BoD provides oversight for the companys operations as required
by state and federal laws. Its primary purpose is to protect the interests of stockholders. Under state
and federal law, the BoD has a fiduciary duty to ensure that the corporation is managed for the benefit
of the stockholders (see http://www.nolo.com/legal-encyclopedia/fiduciary-responsibilitycorporations.html). The BoD has adopted a centrally managed Governance, Risk, and Compliance
(GRC) methodology to ensure that the corporation meets the expectations of stakeholders while
complying with legal and regulatory requirements.
The companys senior management includes the Chief Executive Officer (CEO), Chief Financial Officer
(CFO), Chief Operating Officer (COO), Director of Architecture & Construction Services (A&C), Director of
Customer Relations (CR), Director of Human Resources (HR), the Director of Information Technology
Services (ITS), and the Director of Marketing and Media (M&M). The Director of ITS is dual-hatted as the
companys Chief Information Security Officer (CISO). These individuals constitute the Executive Board for
the company and are responsible for implementing the business strategies, policies, and plans approved
by the BoD. A separately constituted IT Governance Board is chaired by the Chief Operating Officer. The
five directors (A&C, CR, HR, ITS, and M&M) serve as members of the IT Governance board. This board
considers all matters related to the acquisition, management, and operation of the companys
information technology resources.
The CEO, CFO, and COO have been with the company since it started in 1991. The Directors for A&C, CR,
and HR have over 20 years each with the company. The Director for M&M has ten years of service. The
Director of ITS / CISO has been with the company less than two years and is still trying to bring a
semblance of order to the IT management program especially in the area of IT security services. This is
a difficult task due to the companys failure to promptly hire a replacement for the previous director
who retired two years ago.
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CSIA 413: Cybersecurity Policy, Plans, and Programs
Figure 1. Red Clay Renovations Organization Chart
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CSIA 413: Cybersecurity Policy, Plans, and Programs
Table 1. Key Personnel Roster
Name & Title
James Randell
CEO
Irma Bromley
Office
Location
Wilmington
Office Phone
No.
910-555-2158
email
Wilmington
910-555-2150
Irma_Bromley@ redclayrennovations.com
Wilmington
910-555-2152
nr@redclayrenovations.com
Wilmington
910-555-2159
marcus@redclayrenovations.com
Owings Mills
667-555-5000
julia@redclayrenovations.com
Wilmington
910-555-1000
ed@redclayrenovations.com
Owings Mills
667-555-6260
Erwin_Carrington@hq.redclayrenovations.com
Owings Mills
667-555-6370
Eric_Carpenter@hq.redclayrenovations.com
Owings Mills
667-555-6400
an@redclayrenovations.com
Ownings Mills
667-555-6900
rn@redclayrenovations.com
Owings Mills
667-555-8000
en@redclayrenovations.com
Baltimore
443-555-2900
Charles@balt.redclayrenovations.com
Baltimore
443-555-2900
Erica@balt.redclayrenovations.com
Philadelphia
267-555-1200
William@philly.redclayrenovations.com
Philadelphia
267-555-1200
Alison@philly.redclayrenovations.com
jr@redclayrenovations.com
Executive Assistant to
Mr. Randell
Nancy Randell
Chief of Staff
Marcus Randell
CFO
Julia Randell
COO
Edward Randell, Esq
Corporate Counsel
Erwin Carrington
CIO & Director IT
Services
Eric Carpenter
CISO / Deputy CIO
Amanda Nosinger
Director, Customer
Relations
Rebecca Nosinger
Director, Marketing &
Media
Eugene Nosinger
Director, Architecture
& Services
Charles Kniesel
Manager & Architect
in Charge, Baltimore
Field Office
Erica Kniesel
Office Manager &
ISSO, Baltimore Field
Office
William Kniesel
Manager & Architect
in Charge,
Philadelphia Field
Office
Alison Kniesel-Smith
Office Manager &
ISSO, Philadelphia
Field Office
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CSIA 413: Cybersecurity Policy, Plans, and Programs
Operations
Red Clay Renovations has offices in Baltimore, MD, Philadelphia PA, and Wilmington, DE. The contact
information for each location is provided in Table 2.
Table 2. Red Clay Renovations Office Locations & Contact Information
Location
Baltimore Field Office
Philadelphia Field Office
Operations Center (Owings Mills)
Wilmington Office
Mailing Address
200 Commerce Street, Suite 450
Baltimore, MD 21201
1515 Chester Street
Philadelphia, PA 19102
12209 Red Clay Place
Owings Mills, MD 21117
12 High Street
Wilmington, DE 19801
Phone Number
443-555-2900
267-555-1200
667-555-6000
910-555-2150
The Operations Center is the companys main campus and is located in suburban Baltimore, MD (Owings
Mills). The Owings Mills facility houses the companys data center as well as general offices for the
companys operations. These operations include: accounting & finance, customer relations, human
resources, information technology services, marketing, and corporate management. There are
approximately 100 employees at the Operations Center. Day to day management of the Owings Mills
facility is provided by the companys Chief Operating Officer (COO).
The companys Chief Executive Officer, corporate counsel, and support staff maintain a presence in the
companys Wilmington, DE offices but spend most of their time at the Owings Mills operations center.
Field Offices are located in downtown Baltimore and suburban Philadelphia. Each office has a managing
director, a team of 2-3 architects, a senior project manager, a business manager, and an office manager.
Support personnel (receptionist, clerks, etc.) are contractors provided by a local staffing services firm.
Each office operates and maintains its own IT infrastructure.
The companys architects, project managers, and other support personnel frequently work from
renovation sites using cellular or WiFi connections to access the Internet. Many field office employees
are also authorized to work from home or an alternate work location (telework site) one or more days
per week.
Acquisitions
Red Clay acquired Reality Media Services, a five person digital media & video production firm in 2015
(NAICS Codes 512110, 519130, and 541430). RMS creates a video history for each residential
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CSIA 413: Cybersecurity Policy, Plans, and Programs
construction project undertaken by Red Clay Renovations. RMS also provides Web design and social
media services for Red Clay Renovations to promote its services. RMS employees work primarily out of
their own home offices using company provided equipment (computers, video / audio production
equipment). Each employee also uses personally owned cell phones, laptops, digital cameras, and
camcorders. While RMS is now wholly owned by Red Clay, it continues to operate as an independent
entity. Red Clay senior management is working to change this, however, starting with bringing all IT and
IT related resources under the companys central management. As part of this change, Red Clay has set
up a media production facility (Media Studio) in its headquarters location which includes office space
for RMS personnel. The production facility and RMS operations are under the management control of
the Director, Marketing & Media Services.
Legal and Regulatory Environment
The firm is licensed to do business as a general contractor for residential buildings in three states (DE,
MD, PA). The companys architects maintain professional licensure in their state of residence. The
companys general counsel is licensed to practice law in Delaware and Maryland. The Chief Financial
Officer is a Certified Public Accountant (CPA) and licensed to practice in all three states.
The company collects, maintains, and stores personal information from and about customers over the
normal course of doing business. This includes credit checks, building plans and drawings for homes, and
information about a customers family members which needs to be taken into consideration during the
design and construction phases of a project (e.g. medical issues / disabilities, hobbies, etc.).
When renovations are required due to a medical condition or disability, the company works with health
insurance companies, Medicare/Medicaid, and medical doctors to plan appropriate modifications to the
home and to obtain reimbursement from insurers. This sometimes requires that the company receive,
process, store, and transmit Protected Health Information (PHI) generated by medical practitioners or as
provided by the customer. The companys legal counsel has advised it to be prepared to show
compliance with the HIPAA Security Rule for PHI for information stored on computer systems in its field
offices and in the operations center.
Red Clay began offering Smart Home renovation services in 2005 (NAICS Codes 541310 and 236118).
These services are primarily offered out of the Baltimore and Philadelphia field offices. A large
percentage of the companys smart home remodeling work is financed by customers through the
Federal Housing Administrations 203K Rehab Mortgage Insurance program. Red Clay provides
assistance in filling out the required paperwork with local FHA approved lenders but does not actually
process mortgages itself. Red Clay does, however, conduct credit checks on prospective customers and
accepts credit card payments for services.
As a privately held stock corporation, Red Clay Renovations is exempt from many provisions of the
Sarbanes-Oxley Act of 2002. But, in certain circumstances, i.e. a government investigation or bankruptcy
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CSIA 413: Cybersecurity Policy, Plans, and Programs
filing, there are substantial criminal penalties for failure to protect business records from destruction or
spoliation.
Policy System
The companys Chief of Staff is responsible for the overall organization and management of the
companys collection of formal policies and procedures (policy system). The companys policies
provide guidance to employees and officers of the company (CEO, CFO, and the members of the Board
of Directors) with respect to their responsibilities to the company. Policies may be both prescriptive
(what must be done) and proscriptive (what must not be done). Responsibility for writing and
maintaining individual policies is assigned to a designated manager or executive within the company.
Each policy identifies the responsible individual by title, e.g. Director of Human Resources.
The major policy groupings are:

Human Resources
Financial Management
Information Technology
Employee Handbook
Manager Deskbook
Selected policies are published as an Employee Handbook and a Managers Deskbook to communicate
them to individual employees and managers and to ensure that these individuals are aware of the
content of key policies which affect how they perform their duties.
Risk Management & Reporting
The company engages in a formal risk management process which includes identification of risks,
assessment of the potential impact of each risk, determination of appropriate risk treatments
(mitigation, acceptance, transfer), and implementation of the risk management strategy which is based
upon the selected risk treatments. For information technology related risks, the CISO working in
conjunction with the IT Governance Board is responsible for identifying and assessing risks.
Corporate-wide, high level risks which could impact the companys financial performance are disclosed
to shareholders during the annual meeting and in the Annual Report to Investors. For the current year,
the following high level cybersecurity related risks will be disclosed.
1. Cyber-attacks could affect our business.
2. Disruptions in our computer systems could adversely affect our business.
3. We could be liable if third party equipment, recommended and installed by us (e.g. smart home
controllers), fails to provide adequate security for our residential clients.
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CSIA 413: Cybersecurity Policy, Plans, and Programs
The companys risk treatments for cybersecurity related risks include purchasing cyber liability
insurance, implementing an asset management and protection program, implementing configuration
baselines, implementing configuration management for IT systems and software and auditing
compliance with IT security related policies, plans, and procedures.
The corporate board was recently briefed by the Chief Information Officer concerning the companys IT
Security Program and how this program contributes to the companys risk management strategy. During
the briefing, the CIO presented assessment reports and audit findings from IT security audits. These
audits focused upon the technical infrastructure and the effectiveness and efficiency of the companys
implementation of security controls. During the discussion period, members of the corporate board
asked about audits of policy compliance and assessments as to the degree that employees were (a)
aware of IT security policies and (b) complying with these policies. The CIO was tasked with providing
audit reports for these items before the next quarterly meeting of the corporate board.
The corporate board also asked the CIO about future plans for improvements to the IT Security program.
The CIO reported that, in the coming year, the CISO will begin implementation of an IT vulnerability
management program. The CIO also reported that the CISO is working with the IT Governance Board to
restart the companys security education, training, and awareness (SETA) program. SETA activities had
fallen into disuse due to a perceived lack of quality and lack of timeliness (out of date materials). The
CISO has also determined that the System Security Plans for the field offices are out of date and lacking
in important security controls. These plans have been scheduled for update in the near future to ensure
that the companys risk management strategy for cybersecurity risks is fully implemented.
IT Security Management
The companys Chief Information Security Officer (CISO) is responsible for providing management
oversight and technology leadership for the companys Information Technology security program. This
program is designed around the ISO 27001/27002 requirements but is not fully compliant. For cost
reasons, the Chief Information Officer (CIO) has decided not to pursue implementation of CobiT or ITIL
standards for managing IT systems and services. A less costly alternative, using NIST guidance
documents, was approved at the CISOs suggestion. The CISOs selected guidance documents include:

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NIST SP 800-12 An Introduction to Computer Security: The NIST Handbook:
NIST SP 800-18 Guide for Developing Security Plans for Federal Information Systems
NIST SP 800-53 Security and Privacy Controls for Federal Information Systems and
Organizations
NIST SP 800-100 Information Security Handbook: A Guide for Managers
NISTIR 7621 Small Business Information Security: The Fundamentals
The CISO has determined that the closest fit for the level of security required by law for the companys
IT systems is the moderate level as defined in the FIPS 199/200 standards and specified in NIST SP
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CSIA 413: Cybersecurity Policy, Plans, and Programs
800-53 Revision 4. The company has created its own minimum security controls baseline which is used
for developing system security plans.
Under the companys existing IT Security Management Plan, the following individuals are responsible for
the security of its IT systems.
1. Chief Information Officer: designated approving official for all IT systems certification and
authorization.
2. Chief Information Security Officer: responsible for developing security plans and procedures.
3. Chief Financial Officer: responsible for negotiating and providing oversight for contracts and
service level agreements for IT services.
4. Chief Operating Officer: responsible for approval of and compliance with security plans and
procedures for the companys IT Operations Center. The COO is the system owner for all IT
systems in the operations center.
5. Field Office Manager: responsible for approval of and compliance with security plans and
procedures for his or her field office. The field office manager is the system owner for all IT
systems in his or her field office.
6. Field Office Information Systems Security Officer (ISSO): responsible for day to day
implementation of security plans, processes, and procedures.
Information Technology Infrastructure
Enterprise Architecture
The overview for the enterprise IT architecture for Red Clay Renovations is shown in Figure 2. This
diagram shows the interconnections between the companys field offices and the operations center.
Each facility-to-facility interconnection is made via a Virtual Private Network (VPN). The VPN connects
the Local Area Networks (LANs) in the operations center and the field offices to the companys
enterprise network. All IT systems are in the operational phase of the Systems Development Lifecycle.
The company does not have plans at this time to upgrade (major modification) or implement (under
development) any IT systems.
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CSIA 413: Cybersecurity Policy, Plans, and Programs
Figure 2. Overview for Enterprise IT Infrastructure
Operations Center IT Architecture
The Owings Mills facility (see Figure 3) contains the companys operations (data) center as well as
general offices for the companys operations. These operations include: accounting & finance, customer
relations, human resources, information technology services, marketing, and corporate management.
Figure 3. IT Architecture for Operations Center
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CSIA 413: Cybersecurity Policy, Plans, and Programs
Field Office IT Architecture
The companys corporate headquarters are located in Wilmington, DE. These offices have the same IT
architecture as is used by the field offices in Baltimore and Philadelphia (see Figure 4). The companys
Chief Executive Officer and support staff maintain a presence in Delaware but spend most of their time
at the Owings Mills operations center. The companys architects, project managers, and other support
personnel frequently work from renovation sites using cellular or WiFi connections to access the
Internet. Many field office employees, including Reality Media Services staff, are also authorized to
work from home or an alternate work location (telework site) one or more days per week.
Red Clays offices have been remodeled to use the smart home and Internet of Things technologies
which it installs in the residential buildings that it rehabilitates. These devices have IP addresses and are
connected to the in-office wireless network (WiFi). Each smart device has a controller which can be
accessed via a Web-based interface that runs on the offices application server (username and password
required). The brand and type of equipment varies. The majority of these devices have little to no
security beyond a password protected Web-based logon. Every Red Clay location also has one or more
conference rooms which provide smart podiums, projection and video conferencing technologies, and
wireless network access to both the internal network and the Internet.
All locations use Dell computers for laptops, desktop computers, and servers. The laptops and desktops
were recently upgraded to Windows 10 Enterprise for their operating systems. The servers are running
Windows server 2012. All Windows systems have Symantec Endpoint Protection installed for host-based
security (anti-malware, host-based firewall, host-based intrusion detection).
Figure 4. Smart Office IT Architecture (Baltimore, Philadelphia, Wilmington)
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CSIA 413: Cybersecurity Policy, Plans, and Programs
Each field office uses the same logical architecture. This infrastructure consists of a local area network
with both wired and wireless segments. A wiring closet containing the premises router and switches is
located in the office space (labeled Utilities in the diagram). The smart office and IoT devices are
also located within the office suites and are connected via WiFi to the Wireless Access Points and from
there to the office LAN. These devices are individually addressable via their IP addresses. Some have
onboard programmable controllers with Web based interfaces. Others have limited onboard
functionality and must be controlled via a central console (which has an IP address and Web based
interface). The RFID system used to control access to doors has sensor plates affixed to the walls. These
sensors are hard wired to a controller in the utilities closet. This controller connects to the local area
network and can be accessed via a Web based interface using its IP address. Access control for the Web
based interfaces (used for RFID system and smart device control) is limited to password protected
logons.
System Interconnections
The Operations Center and the individual Field Offices connect to the Internet via a business grade
Internet Services Provider with a standard Service Level Agreement (as established by the ISP). Systems
interconnections between internal systems and between facilities are certified and approved by the
Chief Information Officer. These interconnections include Virtual Private Network connections between
the Operations Center and the Field Offices over ISP provided networks). The VPN is used to protect the
confidentiality and integrity of information transmitted between IT systems located in the companys
field offices, its headquarters, and the operations center. (See Information Technology Infrastructure
later in this document for additional information about system interconnections.)
The operations center and field offices each have their own network infrastructure built on CISCO
branded equipment (Virtual Private Network (VPN), wired and wireless local area networks, wireless
access points, switches, a premise firewall, and intrusion detection system). Offices and server rooms
have RJ-45 wall jacks for 100BaseT wired connections to the local area network. Network equipment
serving individual LAN segments is located in locked equipment closets (wiring closets) within the
office areas.
The companys Wide Area Networking (WAN) and Internet services are provided by Verizon Business
services. These services include static IP addresses for the companys network connections and domain
name service for the companys primary domain name (RedClayRenovations.com) and multiple third
level domain names (e.g. balt.redclayrenovations.com, philly.redclayrenovations.com, etc.). The
company owns, operates, and manages its own Active Directory server, multiple Web servers, Email
servers, file and print servers, and multiple application /database servers. These servers are accessed via
local area network (LAN) and virtual private network (VPN) connections. The Email and public Web
servers are located in a protected network segment (Demilitarized Zone AKA DMZ) and are accessible
from both internal and external networks.
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CSIA 413: Cybersecurity Policy, Plans, and Programs
Verizon provides fiber optic cables to the building demarc. Internally, the company owns the cable
infrastructure and has predominantly Cat 5 cabling inside the buildings. Company owned cabling also
runs from the Verizon owned demarc to a company owned/maintained central wiring closet. This closet
also contains routers and switches serving the internal LANs.
Telephone service is provided to each office building via fiber optic cables (as part of the FiOS business
services). Internal to the buildings, telephone service routes through an Alcatel Private Brach Exchange
(PBX) system over ANSI/TIA/EIA-568-B compliant wiring (predominantly Cat 3 cabling). The PBX system
does not connect to the companys internal networks.
The company allows employees to bring and use their own personal digital devices (laptops, cell phones,
cameras, etc.) provided that these devices are required to perform their duties. Contract employees are
not allowed to bring your own device (BYOD) and will be terminated if they are found to be using cell
phones or personal computers on the companys premises. Employees carry an RFID enabled proximity
access card which they use to access offices and other restricted areas. BYOD devices are NOT allowed
to connect directly to the companys VPN. These devices are restricted to WiFi access to the Internet
using the companys wireless access points.
12
Review the case study, project #3 description, and the weekly readings.
Prepare a one page briefing statement (3 to 5 paragraphs) for the company’s Corporate Board.
This statement should answer the question: “Why is a separate System Security Plan (SSP)
required for each field office?” (Or, put another way “Why doesn’t one size fits all work for
SSP’s?”)
Do not assume that all members of the board are familiar with the purpose and contents of an
SSP. Nor, will they be familiar with enterprise architectures and the details of the IT
infrastructure for the field office.
Use the case study and provide specific information about “the company” in your briefing
statement.
Provide in-text citations and references for 3 or more authoritative sources. Put the reference list
at the end of your posting.

Introduction:

Red Clay Renovations is a privately held company founded in 1991, which specializes in the renovation and restoration of residential buildings using modern technologies while maintaining period-correct architectural features. The primary line of business of the internationally recognized, award-winning firm is home remodeling services. This case study is a CSIA 413 cybersecurity policy, plans and programs analysis of Red Clay Renovations.

Description:

The purpose of this case study is to provide an overview of the corporate governance and management, operations, acquisitions, legal and regulatory environment, policy system, risk management and reporting, IT security management, information technology infrastructure, and system interconnections of Red Clay Renovations. The case study showcases the role of the Board of Directors (BoD) in providing the necessary oversight required by state and federal law to protect the interests of shareholders. The BoD has adopted a centrally managed Governance, Risk, and Compliance (GRC) methodology to ensure compliance with legal and regulatory requirements.

The paper explores the architecture and construction services, customer relations, human resources, information technology services, and marketing and media departments constituting the executive board. The director of information technology services and chief information security officer play a dual role in ensuring that the company’s IT infrastructure is secure. The analysis also includes the company’s acquisition process, legal and regulatory environment, policy system, risk management process, and its IT security management.

This case study exemplifies the importance of adopting a comprehensive GRC methodology while highlighting the critical role of cybersecurity in ensuring the protection of sensitive customer information. With the digitization of business processes, it has become increasingly crucial for companies to invest in cybersecurity measures to mitigate the risks of cybersecurity threats.

Objectives:

The objective of this case study is to assess the cybersecurity management policies, plans, and programs of Red Clay Renovations, an internationally recognized company specializing in residential building renovations. This study will examine how the company is implementing measures towards protecting its infrastructure, managing risks, and ensuring regulatory compliance. Additionally, it will evaluate the enterprise architecture of Red Clay, the cybersecurity policies in place, the process of risk management, and the IT management of the firm.

Learning Outcomes:

After exploring the case study on Red Clay Renovations, learners should be able to:

1. Analyze the corporate governance of Red Clay and how it is structured to ensure stakeholder protection, compliance with legal and regulatory requirements, and risk management.

2. Evaluate the cybersecurity policies, plans, and programs of Red Clay Renovations, specifically how they have implemented a governance, risk, and compliance methodology to ensure that the corporation meets the expectations of stakeholders.

3. Assess the role of the ITS department in managing IT security, infrastructure, risk management, and reporting cybersecurity incidents.

4. Describe the architecture of Red Clay’s operations center, field office, and information technology infrastructure, and how they are managed to minimize cybersecurity risks.

5. Understand the importance of implementing effective cybersecurity management policies, plans, and programs for corporations to protect their information, assets, and stakeholders from cyber threats.

Sources:

1. King, V. (2016). Red Clay Renovations: A case study for CSIA 413. University of Maryland University College.
2. National Institute of Standards and Technology. (2018). Cybersecurity framework.
3. International Organization for Standardization. (2013). ISO/IEC 27001:2013 – Information technology – Security techniques – Information security management systems – Requirements.

Solution 1: Cybersecurity recommendations for Red Clay Renovations

In a rapidly changing digital environment, cybersecurity threats pose a risk to all types of organizations, including Red Clay Renovations. Cybersecurity breaches can lead to loss of data, tarnish the reputation of the company, and even result in costly legal action. To address these issues, Red Clay Renovations should take proactive steps to enhance its cybersecurity posture.

Firstly, Red Clay Renovations should institute strong password policies. This includes requiring complex passwords that incorporate a mix of lowercase and uppercase letters, numbers, and symbols. Passwords should be changed on a regular basis, and employees should never use the same password for multiple accounts. In addition, two-factor authentication should be enabled to further enhance security.

Secondly, Red Clay Renovations should implement an employee training program that covers cybersecurity awareness. This program should provide employees with information on how to identify phishing scams, how to safeguard their personal devices, and what to do in case of a cybersecurity breach. Regular training sessions should be held to keep employees up-to-date with the latest threats and best practices.

Thirdly, Red Clay Renovations should adopt a vulnerability management program. This program would identify weaknesses in the organization’s IT infrastructure and provide steps to remediate these weaknesses. Regular vulnerability scans should be conducted to maintain the security of the organization’s systems.

Sources:

1. National Institute of Standards and Technology. (2018). Small Business Information Security: The Fundamentals. Retrieved from https://www.nist.gov/sites/default/files/documents/2018/10/26/small-businesses-information-security-fundamentals.pdf

2. Cybersecurity and Infrastructure Security Agency. (2020). Best Practices for Mitigating Cybersecurity Incidents. Retrieved from https://www.cisa.gov/sites/default/files/publications/20_0910_cisa_MS-ISAC_Insights_Mitigating_Cybersecurity_Incidents_S508C.pdf

3. U.S. Small Business Administration. (n.d.). Cybersecurity for Small Businesses. Retrieved from https://www.sba.gov/business-guide/manage-your-business/cybersecurity

Solution 2: Data privacy and protection for Red Clay Renovations

As a company that handles sensitive client information, Red Clay Renovations has an obligation to protect this information from unauthorized access or disclosure. Failure to do so can lead to legal action, loss of clients, and a damaged reputation. To address these concerns, Red Clay Renovations should implement a comprehensive data privacy and protection program.

Firstly, Red Clay Renovations should conduct a thorough data inventory to identify all types of data it collects, stores, processes, and shares. This includes not only personally identifiable information (PII) of clients but also any confidential business information. The data inventory would help the organization to classify information based on its sensitivity level and determine appropriate security controls.

Secondly, Red Clay Renovations should implement access controls to ensure that only authorized personnel have access to sensitive data. This includes using multi-factor authentication, monitoring access logs, and implementing role-based access control (RBAC).

Thirdly, Red Clay Renovations should conduct regular data protection impact assessments (DPIAs) to identify potential risks to data privacy and implement measures to mitigate these risks. This would include measures such as data encryption, pseudonymization, and access controls.

Sources:

1. International Association of Privacy Professionals. (2020). Managing Data Breaches. Retrieved from https://iapp.org/resources/article/managing-data-breaches/

2. Data Protection Commission. (2018). Data Protection Impact Assessment (DPIA). Retrieved from https://www.dataprotection.ie/sites/default/files/uploads/2018-04/Guidance%20on%20DPIAs%20v1.2.pdf

3. National Institute of Standards and Technology. (2018). Small Business Information Security: The Fundamentals. Retrieved from https://www.nist.gov/sites/default/files/documents/2018/10/26/small-businesses-information-security-fundamentals.pdf

Suggested Resources/Books:

1. “Cybersecurity and Corporate Governance: An International Comparison” by Rolf H. Weber and Ulrike Andresen
This book provides an in-depth analysis of the relationship between cybersecurity and corporate governance, which is an important aspect of Red Clay Renovations’ operations.

2. “Risk Management in Organizations: An Integrated Case Study Approach” by Gina Vega
This book provides case studies from different industries, which can help Red Clay Renovations’ management team learn from other organizations’ experiences.

3. “Information Technology Risk Management in Enterprise Environments: A Review of Industry Practices and a Practical Guide to Risk Management Teams” by Jake Kouns and Daniel Shoemaker
This book is a practical guide to information technology risk management that can help the CISO of Red Clay Renovations develop a comprehensive cybersecurity program.

Similar asked questions:

1. How can an organization ensure compliance with legal and regulatory requirements while meeting stakeholders’ expectations?
2. What is the role of corporate governance in cybersecurity risk management?
3. What are the key components of a cybersecurity policy management system?
4. How can a company mitigate cybersecurity risks during acquisitions?
5. What is the importance of information technology infrastructure and enterprise architecture in cybersecurity risk management?

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