What are the ethical issues that managers face when making tough decisions?


Ethical Issues After completing this week’s assigned readings’, read the case How Should Managers Handle Tough Management Decisions which is on page 234 of your textbook. You should answer each of the questions at the end of the case. Your response to each question should be 2 – 3 paragraphs in length. Your responses must be comprehensive, using terminology and concepts presented in the primary textbook as well as supplementary resources. Write in complete sentences and use good grammar, double-spacing, Times New Roman 12 point font, with one inch margins. Be sure to cite your resources and provide the references using APA format. Remember to reference all work cited or quoted by the text authors. You should be doing this often in your responses. Complete and submit the Essay. Assignment OutcomesHow to resolve conflicts within the organization through negotiation. Solve communication issues and plan for managing stress Analyze and evaluate your overall comprehension of the course relative to a broad-based evaluation of your understanding of the course conceptsChapter 8- Foundations of Motivation Chapter 9- Improving Job Performance with Goals, Feedback, Rewards, and Positive Reinforcement Please read Chapters 8 and 9 in Organizational Behavior Book Kreitner, R. & Kinicki, A. (2013). Organizational Behavior . (10th Edition). McGraw-Hill Publishing Company. 978-0-07-802936-3


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Ethics is a fundamental aspect of any organization, and it plays a crucial role in decision-making. In today’s world, ethical issues are becoming increasingly complex, and managers must learn to navigate these situations effectively. As such, it is essential to understand how to handle tough management decisions. This week’s assigned reading is on ethical issues and covers the case titled “How Should Managers Handle Tough Management Decisions.” The main objective of this task is to answer a series of questions, which will assist in evaluating our overall comprehension of the course concepts discussed in Chapters 8 and 9 of the Organizational Behavior Book.


The assigned reading covers essential concepts regarding the foundations of motivation (chapter 8) and improving job performance with goals, feedback, rewards, and positive reinforcement (chapter 9). By answering the questions at the end of the case study, we will be able to examine our ability to solve communication and conflict resolution issues, as well as our capability to manage stress. It is worth noting that the responses must be comprehensive, using relevant course terminology, and concepts from both the primary textbook and other supplementary resources. Additionally, proper citation and referencing in APA format are crucial, as well as double-spacing and Times New Roman 12 point font, with one-inch margins. Overall, this assignment aims to enhance our understanding of ethical issues in organizations, and how managers can handle tough decisions within them.

– To apply ethical principles and concepts in analyzing tough management decisions in an organizational context.
– To enhance critical thinking skills in problem-solving, conflict resolution, and stress management.
– To develop effective writing and communication skills using APA format guidelines.

Learning Outcomes:
Upon completing this assignment, students will be able to:
1. Identify ethical issues and concepts related to tough management decisions in the workplace.
2. Analyze and interpret case studies using critical thinking skills and applying course concepts and terminology.
3. Develop effective communication skills by using proper writing techniques and citing sources in APA format.
4. Utilize conflict resolution strategies and stress management techniques to promote organizational effectiveness.
5. Evaluate and apply motivational principles, goal setting, feedback, rewards, and positive reinforcement to improve job performance.

1. Ethical Issues and Management Decisions
2. Critical Thinking and Effective Communication
3. Conflict Resolution and Stress Management
4. Motivation and Job Performance

Solution 1: Improving Conflict Resolution within an Organization

One possible solution to improve conflict resolution within an organization is to establish clear communication channels. One way to do this is by holding regular meetings and encouraging open communication among all employees. In these meetings, employees should be encouraged to express their concerns and opinions about their work without fear of retaliation or judgment. This will create a more open and transparent work environment and can help to defuse conflicts before they escalate.

Another solution is to train employees in conflict resolution and negotiation skills. This can include training on active listening, understanding the perspective of others, and finding common ground. By providing employees with these skills, they will be better equipped to resolve conflicts in a constructive and efficient manner. Additionally, managers should model these skills themselves and lead by example in demonstrating effective conflict resolution.

Solution 2: Improving Job Performance and Motivation

To improve job performance and motivation, managers can focus on setting clear and specific goals for each employee. This can include both short-term and long-term goals that align with the overall objectives of the organization. When setting goals, it is important for managers to discuss them with employees and ensure they understand what is expected of them.

In addition to goal setting, managers can provide regular feedback to employees on their performance. This feedback should be constructive and provide specific examples of what the employee is doing well and where they can improve. Feedback should be given consistently and in a timely manner so that employees have the opportunity to adjust their performance as needed.

Finally, managers can use positive reinforcement to motivate employees. This can include rewards such as bonuses, time off, or recognition for a job well done. By acknowledging and rewarding good performance, employees will feel valued and motivated to continue performing at a high level.

Suggested Resources/Books:

1. “Ethical Issues in Business: A Philosophical Approach” by Thomas Donaldson and Patricia Werhane – this book provides a philosophical framework for understanding ethical issues in business.

2. “Negotiating the Impossible: How to Break Deadlocks and Resolve Ugly Conflicts (without Money or Muscle)” by Deepak Malhotra – this book teaches readers how to resolve conflicts through negotiation.

3. “Effective Communication Skills” by Dale Carnegie – this book provides practical advice for improving communication skills in the workplace.

4. “Managing Stress: Principles and Strategies for Health and Well-Being” by Brian Luke Seaward – this book provides guidelines for managing stress in the workplace.

5. “Drive: The Surprising Truth About What Motivates Us” by Daniel H. Pink – this book offers insights into how to motivate employees.

Similar Asked Questions:

1. What are some common ethical issues faced by managers?
2. How can managers handle conflicts and negotiate with stakeholders effectively?
3. What are some strategies for improving communication within an organization?
4. How can managers promote a positive work environment and manage stress among employees?
5. What are the different theories of motivation and how can they be applied in the workplace?

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